Interesting MarketingProfs article the other day on B2B content marketing trends. One part, in particular, caught my eye:

"The key is to identify which channels, if any, deliver more return than others. Then, ensure that your level of investment matches your audience's use of that channel."

So true!
That's why we developed this process for vetting content marketing channels, especially online/social ones.
A handy process for choosing marketing & communications channels

Click image for larger view. Copyright 2010 TTMS/TWF

It works like this:

1. Brainstorm channel options

Include stakeholders from across the organization, like marketing, CRM, sales, etc. The idea is to get as many people who can help you align choices to business goals while addressing the needs and preferences of your target audience. For more ideas, check out the first box in my content supply chain model.

2. Vet against your purpose

What do you want the audience to think or do? Delete any channels that don't make sense for what you're trying to accomplish.

3. Vet against target audience(s)

Who are they and what channels do they use? Drop any channels that your audience doesn't use, or doesn't use for the purpose you have in mind.

4. Challenge your assumptions

What channels “should” we use because of existing partnerships or corporate expectations? Do any media create legal or regulatory issues? What outlets does our audience expect to use? Do our customers really look for this kind of content or take this kind of action via this channel?

5. Select your final channel mix

The channels you have left are the ones that best suit the purpose and audience of your online marketing and content. Set up some metrics for checking off your assumptions and you're ready to roll.

A better process yields better results

Using a deliberate process for evaluating your content marketing channels will help you make better choices. It's a great way to build an initial matrix that you can then evaluate against metrics that measure engagement, sales, etc. Additionally, you can:
  • Save time and money by avoiding extra cycles to correct miscues.
  • Increase buy-in from the C suite, management and other stakeholders.
  • Achieve more effective integration with other initiatives and goals.
  • Experience better results by delivering the message to the right people through the right media.

You can download more tips and a blank organizer here. Drop me a line if you have questions or if you'd like me to walk you and your team through the process.

Oppose North Carolina Amendment One

Vote against on May 8. Click the image for more information.

{ 0 comments }

How to make a good glossary

February 21, 2012

Tips for creating an effective glossary or definition.

Read the full article →

How to be a writer: Philip Dodd

February 20, 2012

Read about how Rolling Stones biographer and prolific author Philip Dodd became a writer.

Read the full article →

Business promotion: A how-not-to

February 15, 2012

Don't make this common mistake when reaching out to reporters lest your story goes untold.

Read the full article →

Valentine’s Day tips

February 14, 2012

A quick list of Valentine's Day content created for Match.com, Monster.com and the Carrboro Citizen.

Read the full article →

Storytelling: Less tell, more show

February 13, 2012

The best stories show more than they tell. Here's how to get more "show" in your content.

Read the full article →

Russ Carr, 1970-2012

February 8, 2012

We are devastated to report that friend and co-worker Russ Carr passed away yesterday. Russ was our lead copy editor, but so much more than that he was a sassy, witty and thoughtful man and amazing father, husband and son. We'll miss his wicked sense of humor, delicious recipes, thought-provoking world view and loving presence. [...]

Read the full article →

CRM: How to know if your client’s happy

February 8, 2012

Here's one easy way to know if you've met your client's expectations.

Read the full article →

Making progress

February 6, 2012

Why baby steps aren't always the best way to start a new habit or line of business.

Read the full article →

TPP: Caught on film – Scraps

February 3, 2012

Margot's latest article on local filmmakers features the writer and cinematographer of Scraps, winner of two awards at the 2011 Carrboro Film Festival.

Read the full article →