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Process

Most of us know what to do, but sometimes it’s hard to figure out how to do it. This set of posts is all about process and is based on years of managing content and business operations.

Tips for choosing photos

How to improve representation in the images you use in content marketing and brand journalism projects.

How to reject a proposal

The Word Factory’s Margot Lester explains how to write a better rejection letter for vendor proposals, and why it’s worth doing.

Our design partner Marc Borzelleca shares his tips for designing your own creative corporate holiday card.

Report-writing can be drudgery. Try these four tips to make your next report for work stronger, more effective, and less painful to compile.

If you want better performance from your content agency for freelancers, invest a little more time setting them up with the correct context for the project. Here’s how.

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