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Training & Workshops

A cool graphic to introduce The Word Factory's training & coaching services

I have used the [Word Factory’s] Content-Purpose-Audience strategy organizer since the conference and it has made me a faster writer. And I’ve introduced the strategy to my team. They love it. Thanks for a great presentation!
Yolanda King Stephen, former instructional designer, Aflac


Training, Coaching & Facilitating to Build Capacity

Board meetings and staff retreats don't always deliver great ROI. We can help.

We've all been there: those horrible meetings that are nothing but a mind-numbing waste of time.

I design retreats and meetings I'd like to participate in. No trust falls or spaghetti-tape-marshmallow gimmicks required. Instead I work with you to develop and deliver meaningful, outcomes-based activities so your retreat and meeting creates impact for your organization. My facilitation skills and presentation style get and keep participants engaged and shepherd the group toward stated goals. Click here to book me for your next working session.

Professional development and coaching doesn't always work. But ours does.

Sure, you could buy an off-the-shelf training program to recharge your team or prepare new hires for their jobs. Or you could select a training program or coaching engagement tailored to your specific needs and based on the quality of output you desire.

We offer targeted interventions aimed at solving the actual problems you face, not just the topics featured in one-size-fits-all products. And we provide ongoing support. That's how we deliver workforce training, staff development and individual coaching that creates real ROI for clients like John Hancock, Durham Technical Community College, Tufts University Medical Center and The Doctors Company.

It comes down to the 3 Ts:

  1. Target the right people.
  2. Tackle their specific problems.
  3. Tally the results and feed that back into the group.

We put the work back in workshop.

People learn best by doing, so we lead participants in working on what matters most to them and the bottom line. They’re introduced to new tools in a fast-paced, hands-on experience that makes learning fun, personalized and valuable.

Our workshop style of training offers maximal interaction between trainer and participant and among the participants themselves. You won't get boring slide shows or contrived assignments designed to pass the time.

Bravo and thank you! I had the pleasure of participating in The Word Factory's training at Wayne State in Detroit today and it was phenomenal! [Margot] and Steve were fun, energetic and informative. I have a totally new perspective about social networking and will be utilizing the tools you provided to market my company as soon as possible.
Tonisha Bowen, founder, BowenMorris Business Group, LLC

Our Most Popular Writing & Content Marketing Workshops

Whether you want to recharge your team or train new hires, we teach how to improve output, increase quality and reduce cycle times. We even know how to cut down on friction between groups of content producers. Let us show you how to be a better and more efficient writer or content team.

We offer these workshops on-site individually or in half- and full-day sessions for your team/s. Looking for coaching? Click here to learn how to work with Margot Lester as a writing coach.

The content of these workshops is reverse-engineered to deliver the results you want to achieve. Focusing on your performance goals and the needs and abilities of the participants is the only way to build a training initiative that sticks. We also strongly suggest a follow-on program to make sure the learning is deployed and supported.

Don't see what you're looking for? Don't worry.

We can work with you to create custom sessions or coaching directed at solving those particular problems.

For more information on our training programs, contact Margot Carmichael Lester.

Federal government agency? We're certified!

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